New levers to increase revenue
from email & SMS
You're in your program every day. You know there's more in there. Retention Forensics is a full workday inside your account — finding what's costing you revenue and handing you the plan to fix it.
Credited in full toward any engagement
3X your investment in 90 days or your money backSound familiar?
“We haven't been able to update our flows in 6+ months, and we aren't sure how to start at this point.”
“We've talked about personalization. We've wrestled with the idea. But we never figured out how to actually implement it.”
“Split testing never seems to produce big wins for us. We barely have the time to do it anyway, so now we don't even bother.”
“We fill up our profiles with data... it's not junk, but it's not usable right now. We don't know what to do with it.”
What you get
Preview the actual deliverables. No mystery.
Retention Forensics Deck
17-slide presentation with findings, recommendations, and revenue opportunities
View Example →Deep Analysis Doc
30+ page deep-dive with benchmarks, calculations, and methodology
View Example →Platform Handoff Doc
Forward directly to your Klaviyo or Attentive rep
View Example →Competitive Intel Report
30 days of competitor email monitoring via Lexi
View Example →Tech Stack Review
Every integration audited for proper data flow and triggers
View Example →Plus: 1-hour live walkthrough with Jason · Full recording + transcript + AI summary · 90-day roadmap ranked by revenue impact
Competitor intelligence included
We subscribe Lexi, our proprietary email intelligence system, to up to 5 brands of your choice. For 30 days, Lexi collects every email they send, analyzes their strategies, and builds a comprehensive competitive overview.
- Welcome series structure and timing
- Cart abandonment flows and triggers
- Campaign cadence and promotional patterns
- Subject line and send time strategies
- Design systems and brand approaches
- Flows they run that you don't
Fashion Brand (B2B + D2C)
- B2B wholesale customers treated identically to D2C
- Generic post-purchase missing cross-sell opportunities
- Deliverability declining with unclear cause
- No differentiation between buyer types
After the call
“This feels empowering and exciting. I have a lot of wheels spinning.”
“This is exactly what we needed. I finally have a clear picture of what to prioritize.”
“We knew SMS was underperforming but couldn't figure out why. They found it in the first week.”
Retention Forensics — A Product of The Email Experience