Lexi Retarget— Squeeze more from your email/SMSTry Free

Retention Without Retainers

Expert email and SMS strategy, builds, and ongoing support. Clear deliverables, predictable pricing. You own everything we create.

For ecommerce brands doing $1M–$30M/year who want their retention program diagnosed, built, and running at full capacity.

|400+ Programs Built|$200M+ Generated for Clients

Retention Forensics

Start Here

A complete analysis of your retention program. Get a prioritized roadmap with revenue impact estimates — whether you continue with us or not.

✓Comprehensive analysis✓Prioritization roadmap✓Revenue impact estimates✓Benchmarking✓20-30% typical lift✓Delivered in 1 week✓Recommended next step included

$2,000

Credited toward any engagement

Learn More →

Three Ways to Work With Us

Every engagement starts with Retention Forensics. After that, pick the path that fits.

Your team builds

Strategy Only

We diagnose and plan. Your team executes.

Starting at $5,000

Best for brands with an internal team that needs expert direction.

Best Value

Full service

Strategy + Build

We diagnose, plan, and build. Maximum impact.

Starting at $8,500

Best for brands that want the full program designed and installed.

You direct, we execute

Build Only

You know what you need. We build it right.

$750–$850/journey

3 journey minimum

Best for brands that know exactly which journeys need fixing.

Path 1

Strategy Only

We diagnose and plan. Your team builds.

Strategy clients see an average 20–30% lift in email-attributed revenue within 90 days of executing the roadmap.

2–4 Weeks

Strategy Sprint

Intensive strategic engagement for specific challenges.

Starting at $5,000

→Retention Forensics audit included
→Weekly live strategy sessions
→Tech stack audit
→Strategic roadmap with prioritized recommendations
→Implementation playbook
→Dedicated Slack channel

Team Coaching

Structured program to level up your retention team.

Starting at $8,500

→Retention Forensics audit included
→8 weekly live coaching sessions (60–90 min)
→Async Slack support throughout
→Integration deep dives
→Templates, SOPs, documentation
→Loom library with frameworks
→Real-time feedback on flows, campaigns, strategy

Path 2

Best Value

Strategy + Build

Pair any Strategy tier with journey builds at $500/journey — because the strategic planning is already done.

Sprint + Build clients typically see first revenue impact within 30 days of launch.

Sprint + 7 Journeys

5–8 Weeks

Strategy Sprint$5,000

7 journey builds @ $500$3,500

Total$8,500

Save $2,100 vs. standalone pricing

Coaching + 15 Journeys

10–14 Weeks

Team Coaching$8,500

15 journey builds @ $500$7,500

Total$16,000

Save $3,750 vs. standalone pricing

Each journey at $500 includes: 3 emails + 2 SMS, strategic design & copy, QA, and documentation. The strategy work is already covered by your consulting tier.

Path 3

Build Only

You know what you need. We build it right. Every journey includes a Journey Strategy Brief — purpose, target segment, trigger logic, revenue impact estimate, and A/B test plan.

Build clients average $11K–$15K in new monthly email/SMS revenue per journey within 90 days of launch.

Fix

Plug specific gaps. A few journeys are missing or broken.

$2,550

$850/journey · 3 journeys

2–3 weeks

→3 journey builds
→Journey Strategy Brief per build
→3 emails + 2 SMS per journey
→Strategic design & copy
→Complete QA & testing
→Documentation

Most Common

Build

Fill foundational gaps. Multiple journeys need building or rebuilding.

$5,600

$800/journey · 7 journeys

4–6 weeks

→7 journey builds
→Journey Strategy Brief per build
→3 emails + 2 SMS per journey
→Strategic design & copy
→Complete QA & testing
→Documentation
→Segmentation strategy
→1 A/B test per journey

Transform

Ground-up build or complete overhaul. The full retention program.

$11,250

$750/journey · 15 journeys

8–12 weeks

→All 15 core journeys
→Journey Strategy Brief per build
→3 emails + 2 SMS per journey
→Strategic design & copy
→Complete QA & testing
→Full documentation
→Segmentation strategy
→A/B tests on all journeys
→Program architecture document
→Performance measurement framework
→30-day post-launch check-in

Additional journeys beyond 15: $750 each.

Get Retention Forensics →

Start with a diagnosis. We'll recommend the right path.

Month-to-Month Advisory

A strategic partner on call — not a retainer. Defined deliverables, no long-term contracts, cancel anytime after month three.

Advisory

Strategic guidance. Your team executes.

$2,500/mo

→Retention Forensics audit (month one)
→Monthly strategy call
→Unlimited async Slack support
→Campaign & flow reviews
→Cancel anytime

Most Common

Advisory + Light Execution

Strategic guidance plus monthly campaign production.

$3,500/mo

→Everything in Advisory
→4 campaigns/month (4 emails + 2 SMS)
→2 A/B tests/month
→Monthly performance recap

Advisory + Full Execution

Full strategic partner with hands-on campaign production.

$5,000/mo

→Everything in Advisory
→8–12 campaigns/month
→4 A/B tests/month
→Monthly performance recap
→Quarterly strategy review

All advisory tiers include a Retention Forensics audit in month one.

CRM Migrations

Moving platforms? We handle the complete migration — what to move, what to leave, what to fix.

Each flow migration includes: logic audit, rebuild in your new platform, template conversion, segment mapping, QA testing, and documentation.

Per flow

$800

5 flows

$3,750

Save $250

10 flows

$7,000

Save $1,000

15 flows

$10,000

Save $2,000

SMS migration: $200/flow additional · Timeline: 1–4 weeks

Unlike a lift-and-shift, every migration includes a logic audit and strategic rebuild — we fix what wasn't working before it moves to your new platform.

Frequently Asked Questions

Every Engagement Begins With Retention Forensics

Start with a complete diagnosis. We'll recommend the right path for your program.

Get Retention Forensics →